Shipping Policy

Shipping Policy

Thank you for shopping with Orvelle. We want to make sure your order reaches you as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

  • United Kingdom: 7–15 business days
  • Europe: 7–14 business days
  • Rest of the World: 10–21 business days

Shipping Costs

We offer free standard shipping on all orders within the United Kingdom. For international orders, shipping costs are calculated at checkout based on your location and order weight.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.

Customs & Duties

For international orders, customs fees and import duties may apply depending on your country's regulations. These charges are the responsibility of the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us at trendshopbrasil53@gmail.com and we will investigate promptly.

Thank you for your patience and for choosing Orvelle.